At Oakgrounds (the makers of Pearl Bids Software products) we value our customers and take your personal privacy seriously. We have posted this privacy statement to inform you of our practices for handling the data that is collected through online account creation and through the Pearl Bids programs for use in your online auction(s). Please direct any questions or comments regarding this statement to This email address is being protected from spambots. You need JavaScript enabled to view it..


What information do we collect? 

We collect information from you when you register on our site, place an order,  respond to a survey, generate a PDF file, fill out a form or register software. 

When ordering or registering on our site, you may be asked to enter your: name or e-mail address. You may, alternatively, visit our site anonymously. Please note that in order to use the Pearl Bids Online package, you must register on the site. 

Data pertaining to your auction is collected during the auction process. All data collected in regards to your organization, donors, and attendees will be deemed your (the Pearl Bid Customer’s) property and will be used only in the context requested by you for your event(s). Oakgrounds will in no way utilize the personal information of your company, donors, attendees or auction (with the exception of the contact information that is provided at the time the package or license is purchased and to keep the Pearl Bids purchaser’s account contact information current).


What do we use your information for? 

Any of the information we collect from you may be used in one of the following ways: 

* To personalize your experience
(Your information helps us to better respond to your individual needs.)

* To improve our website
(We continually strive to improve our website offerings based on the information and feedback we receive from you.)

* To improve customer service
(Your information helps us to more effectively respond to your customer service requests and support needs.)

* To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

* To send periodic emails

Only the email address you provide when ordering you Pearl Bids package or updating said account will only be used to send you information and updates pertaining to your order, and news and discounts of our other products.


How do we protect your information? 

We implement a variety of security measures to maintain the safety of your personal information when you place an order and you event data that is securely stored.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems who are, in turn, required to keep the information confidential. 

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.


Do we use cookies? 

Yes (Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the sites or service provider's systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.


Do we disclose any information to outside parties? 

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.


California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We, therefore, will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all users of our site may make any changes to their login information at anytime by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it.. Information inside of PearlBids may be modified from within the app.


Childrens' Online Privacy Protection Act Compliance 

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act). We do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.


Online Privacy Policy Only 

This online privacy policy applies only to information collected through our website and not to information collected offline.


Terms and Conditions 

Please also visit our other pages in the Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website and online software products.


Your Consent 

By using our site and/or purchasing our products, you consent to our privacy policy.


Changes to our Privacy Policy 

If we decide to change our privacy policy, we will post those changes on this page. 


Contacting Us 

If there are any questions regarding this privacy policy, you may contact us using the information below. 


2715 Heatherstone Dr, Studio 1
San Rafael, CA 94903
This email address is being protected from spambots. You need JavaScript enabled to view it.




Pearl Bids silent auction manager  is the perfect tool to easily set up, keep track, and run your silent auction.


Scroll through the feature slides or watch some of the how-to videos to see for yourself why our customers continue to use Pearl Bids year after year for all of their silent auction events. 


*The original downloadable Pearl Bids is available as an alternative for those who do not have wifi access at their event.